Isabel Evans CITP FBCS Isabel is a Principal Consultant at Testing Solutions Group with over 20 years experience in the IT industry, including development of procedures, standards and methods, test management, test design and quality management.

As well as presenting seminars and training courses to clients, Isabel has spoken on software quality, testing and test management at conferences in the UK, Europe and the USA. Her book, 'Achieving Software Quality Through Teamwork' was published by Artech in May 2004. After 4 years study part time, Isabel qualified in 2006 with an RHS Advanced Certificate in Horticulture. She is a Chartered IT Professional and Fellow of the British Computer Society.

http://www.testing-solutions.com

We may be doing good work or have good ideas, but others may not understand that. We may be able to see that improvements are required, but not know how to persuade others to change. When we are managing improvement we need to report progress (or a lack of it!). Our reports inform management and help in decision-making and risk assessment.  We also need to provide our colleagues and teams with the information they need in order to understand
progress and priorities.

To get our good ideas for improvement accepted, we need to get our message across to all our stakeholders. But do our audience trust us? Are we hiding our message under poor presentation? Are we providing teams and managers
with information they need or just providing them with what we have? Do our reports and charts emphasise or hide our message? Are our reports clear and to the point or do they contain 'chart junk'?

In this presentation, Isabel will show how best to put across our message clearly. It is based on the work of information designers such as Edward Tufte (who coined the phrase 'chart junk') and on the presenter's experiences. We will discuss what types of information different audiences need, how to display information using charts, diagrams and text to best
effect, and what reporting cycles are required for different audiences. We will discuss how to predict future progress from past reports. This will help you to persuade others of the need for improvement, and it will improve your day to day reporting.

Three key points:

1. Understand your audiences and their information needs; add value by supporting planning and decision making
2. Understand why use of 'Chart Junk' hides your message, and how to eliminate it
3. Understand how to use the current status report to predict future progress
   

Erik has much practical experience in implementing the model and helping organisations improve the way they test, and the benefits this can generate. He will present these experiences and benefits with the aim of providing the attendees with the information required to justify a test process improvement project.

http://www.improveqs.nl/ukindex.htm

This presentation brings the TMMi Foundation to SoftTest and is your chance to learn about the latest initiative in test process improvement.

The Test Maturity Model, developed by the Illinois Institute of
Technology, is growing in use across Europe and the USA. It has been developed to compliment the existing CMMi framework. Its growing popularity is based upon it being the only independent test process measurement method, and the simple presentation of maturity levels that it provides.

In Europe the independent TMMi Foundation initiative has been established with the sole intent of elaborating the TMMi standard and developing a standard TMMi assessment and certification method, with the aim of enabling the standards consistent deployment and the collection of industry metrics.