SoftTest "Managing Complex Test Environments" and AGM

Presentation by O2 followed by SoftTest AGM 2007

8 November, 5.30-8pm at IBEC, Confederation House, 84/86 Lower Baggot Street, Dublin

To register please email: ruth dot walmsley at momentumni dot org

NB: Seating is limited in IBEC, book early to avoid disappointment.

As this is the AGM, this particular event will not be repeated in Belfast – anyone who wishes to hear the presentation however is welcome to attend the Dublin event.

Managing Complex Test Environments to Deliver Quality at the Right Price

Joan's presentation is on how she has embraced the challenge of controlling and optimising the management of multiple, complex Test Environments in O2, where up to 30 test projects are managed at any one time, while reducing costs and headcount. This has been done by establishing a Help-Desk system, using pre-existing Test Management Software (HP Quality Centre).

Joan will speak about the system itself, how it evolved and the benefits it has brought to the organisation.

Joan Jordan is an accomplished Testing Professional with over 12 years experience in the IT Industry. She is well versed in all areas of the Software Development Life Cycle and specializes in the Product Verification arena. She is also experienced in the areas of service management, requirements management, automation, people management, budgeting, process improvement, planning and reporting.

Joan has worked in the USA, France, the Netherlands and Ireland for many organisations, among them O2, LogicaCMG and AT&T. She believes that the "Customer is Key" and is passionate about excellent service in all the roles she performs. She is currently managing a team which provides Test Environments, Test Data, Test Tools and Configuration Management for all business projects tested in O2 Ireland.

Joan graduated in 1995 from Trinity College, Dublin with a B.Sc. (Hons.) in Computer Science, Linguistics and French. Her motto is "Quality at the Right Price".